These Terms of Use ("Terms") govern your access to and use of Syntroply (the "Service"), operated by Jason van Alphen (sole trader), Rua 5 de Outubro, 19, 7630-452 São Luís, Odemira, Portugal, NIF 325171548 ("Syntroply", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Syntroply is an online tool for designing syntropic agroforestry plantings (tree lines and guilds), matching species to a site, generating plant lists and planting plans, sourcing plants, and providing seasonal management guidance. The Service is provided on a software-as-a-service basis via syntroply.com.
2. Eligibility and accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to create a paid account. You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You are responsible for all activity under your account.
3. Subscriptions, billing and payment
The Service offers a free tier and paid subscription plans (currently "Plus" and "Professional"), billed monthly or yearly as shown at checkout.
Payments are processed by our reseller and Merchant of Record, Paddle (Paddle.com Market Limited and its affiliates). When you purchase a subscription, Paddle is the seller of record; your contract for payment is with Paddle, and Paddle handles billing, payment, tax collection and remittance. Paddle's Buyer Terms and Privacy Policy also apply to your purchase.
Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled before renewal. Prices shown include applicable taxes as calculated by Paddle for your location. You can cancel at any time (see the Refund Policy and section 8).
4. Free trial
Where a free trial is offered, you will not be charged during the trial period. Unless you cancel before the trial ends, your subscription will begin and the applicable fee will be charged. Trial terms are shown at sign-up. Yearly Plus and Professional plans currently include a 7-day free trial that requires a payment method.
5. Acceptable use
You agree not to:
- use the Service unlawfully or for any unlawful purpose;
- copy, scrape, resell, or redistribute the Service, its species database, or its content except as expressly permitted;
- attempt to gain unauthorised access to the Service or its systems;
- interfere with or disrupt the Service; or
- upload malicious code or infringing content.
6. Intellectual property
The Service, including its software, design, species database, scoring models, and content, is owned by Syntroply and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose during your subscription.
Your designs: you retain ownership of the specific planting designs you create. You grant us a limited licence to host, process and display them to provide the Service. On the Professional plan you may produce branded/white-label outputs for your clients as permitted by your plan.
7. Agronomic disclaimer — no guarantee of outcomes
Syntroply provides recommendations and guidance based on data and models. It is a planning tool, not a substitute for professional agronomic, horticultural, legal, or financial advice, and not a guarantee of any outcome. Plant establishment, survival, growth, and yield depend on many factors outside our control — including site conditions, weather, sourcing, installation, and ongoing management. You are solely responsible for your planting decisions, for verifying species suitability and legality (including any invasive-species or import restrictions) in your location, and for the results on your land. We make no warranty that any design will succeed.
8. Cancellation and termination
You may cancel your subscription at any time; access continues until the end of the paid period (see the Refund Policy for refunds). We may suspend or terminate your access if you breach these Terms. You may delete your account at any time by contacting us.
9. Disclaimers and limitation of liability
The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. To the maximum extent permitted by law, Syntroply's total liability arising out of or relating to the Service is limited to the amount you paid us (via Paddle) in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, or for crop, plant, or financial losses. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including your statutory consumer rights.
10. Changes
We may update these Terms from time to time. Material changes will be notified via the Service or by email. Continued use after changes take effect constitutes acceptance.
11. Governing law
These Terms are governed by the laws of Portugal, and the courts of Portugal have jurisdiction, without prejudice to any mandatory consumer-protection rights you have in your country of residence.
12. Contact
Jason van Alphen — Rua 5 de Outubro, 19, 7630-452 São Luís, Odemira, Portugal — mail@jasonvanalphen.com
These Terms are a working draft and should be reviewed by a qualified professional before relying on them.